Customer Service Part 2

CSO: Maxis Broadband, S**** speaking.

Atreyu: Hi, my name is J**. Currently, I have a connection problem. I'll give you my IC number and can you check what's wrong?

CSO: Ok sure. So, may I know if you can give me your IC number for me to assist you?

(Atreyu feeling slightly annoyed because she did mention earlier that she wants to give her IC number)

Atreyu : YAAAA, sure. It's 8*****0*****.

CSO: Ok, may I have your full name?

Atreyu: J***** ******* *****.

CSO: So, Miss J*****, you mentioned just now that you want to check for your outstanding balance right, am I correct? (Reduncacy spotted)

(Atreyu taking a deep, really deep, breath)

Atreyu: NO. I SAID I WANTED TO KNOW WHAT'S WRONG WITH YOUR SO-CALLED PROMISE OF GOOD CONNECTIVITY because I can't get to any webpage now.

CSO: Ouhh, so it's the connection problem?

Atreyu: YES! (for crying out loud!)



And the rest is, shall I say, history? Because she simply read the scripts that were given to her during her training.

And all I wanted was for her to reset the bloody connection!


* I'm switching broadband. But what choice do I have? Sigh~
* Ouhh, no more English for Science & Maths?
* I think the government got hit by the H1N1 Selesema Babi virus. No wonder so WEAK at making decisions! Srowpok!